Istrotech for Information Systems

Terms & Conditions

  • Home
  • Terms & Conditions
Last updated: May 07, 2024

Terms and Conditions


Welcome to Istrotech for Information Systems LLC! We provide a comprehensive range of IT solutions and services, including but not limited to software development, cloud services, cybersecurity solutions, ERP and CRM systems, hardware provisioning, and licensed software from major providers such as Microsoft, Adobe, WinRAR, and Internet Download Manager. By accessing and using any part of our website or services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully as this agreement is mandatory, regardless of whether you have read or reviewed the document.

General Terms

  • Application: These Terms and Conditions apply to all orders, services, and invoices generated or provided by Istrotech for Information Systems LLC (استروتك لنظم المعلومات ش.ذ.م.م). By placing an order or accepting services, clients agree to be bound by these terms.
  • Acknowledgment: By using our services, placing an order, or accepting an invoice, customers acknowledge that these terms apply even if they have not read or reviewed them.
  • Modifications to Terms: Istrotech for Information Systems LLC reserves the right to modify these terms at any time without prior notice. It is the customer’s responsibility to regularly check these terms for any amendments. Changes to these terms will be posted on our website and are effective immediately upon posting.
  • Mandatory Nature of Terms: These terms are mandatory and binding for all transactions and interactions related to services provided by Istrotech for Information Systems LLC. Customers must review and agree to these terms before proceeding with any orders or services.

1. Use of the Site and Services

  • Eligibility: You must be at least 18 years old or have legal parental or guardian consent to use our services.
  • License to Use: We grant you a temporary, revocable, non-exclusive license to use our site for personal or business purposes, strictly under these terms.
  • Prohibited Activities: You are prohibited from using the site for any unlawful purposes or in ways that could damage, disable, overburden, or impair the site or interfere with any other party’s use.

2. Account and Security

  • Account Creation: You might need to create an account to access certain features. Keep your account details safe and notify us if you suspect any breaches.
  • Data Security: We strive to protect your data with advanced security measures. However, no system can guarantee complete security. We encourage you to take steps to protect your personal information online.

3. Intellectual Property Rights
All content on this site, including texts, graphics, logos, and software, is the property of Istrotech for Information Systems LLC or its content suppliers and is protected by international copyright and intellectual property laws.

4. Service Subscription Policy

  • Subscription Agreement: When you subscribe to a service offered by Istrotech, you agree to the terms of service and payment obligations specified during the subscription process.
  • Billing Cycle: Charges for ERP and CRM systems start on the first day of each month. New subscriptions during the month will be charged on a pro-rated basis from the start date to the month’s end.
  • Automatic Renewal: Subscriptions may automatically renew unless canceled prior to the renewal date. Notification of upcoming renewals will be sent to the registered email address.
  • Cancellation Policy: Subscriptions can be canceled at any time; however, to avoid charges for the upcoming month, cancellations must be completed before the end of the current month. To cancel, subscribers must notify Istrotech in writing through our designated cancellation portal or via direct communication with customer support. Please note that fees paid prior to cancellation are not refundable, and you are responsible for all charges incurred until the cancellation is effectively processed.
  • Read more about our Refund Policy:

5. Termination

  • We may terminate or suspend access to our site and services without prior notice or liability for any reason, including violation of these Terms and Conditions.

6. Disclaimer of Warranties

  • Our website and services are provided on an “as is” and “as available” basis. Istrotech for Information Systems LLC makes no warranties regarding the reliability, stability, or accuracy of our services.

7. Limitation of Liability

  • Istrotech for Information Systems LLC will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

8. Changes to Terms

  • We reserve the right to make changes to our Website, policies, and these terms and conditions at any time. Changes will be posted and effective immediately upon publication on the site. You will be subject to the terms and conditions, and policies and Conditions at the time that you order Services or products from us, unless any change to those terms and conditions, policies or is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these terms and conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

9. Governing Law

  • These conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt. If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any Istrotech Service, or to any products or services sold or distributed by Istrotech or through, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”). Egyptian courts shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the Arab Republic of Egypt. For the purposes of this section, you waive any objection to the Egyptian courts, on the grounds that it is an inconvenient or inappropriate forum to settle any Dispute.

10. Contact Information


No archives to show.


  • No categories