Office Manager (Female)

Office managers coordinate and oversee administrative duties in an office, and ensure that the office operates efficiently and smoothly.

Job Description

• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
• Coordinating appointments and meetings and managing staff calendars and schedules.
• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
• Purchasing office supplies and equipment and maintaining proper stock levels.
• Producing reports, composing correspondence, and drafting new contracts.
• Creating presentations and other management-level reports.
• Providing the customer with information about a company’s products or services in order to create interest in the brand.
• Helping sales teams identify and qualify potential sales leads.
• Providing reliable and actionable data to support the telesales team to increase efficiency and productivity.
• Pre-qualifying prospects to make the work of sales teams easier.
• Generating repeat business by promoting new offers to customers.
• Converting customer inquiries into sales opportunities.
• Providing market research through outbound calling.
• Surveying customer satisfaction.

Skills Required:

• Communication.
• Analysis and Assessment.
• Problem Solving.
• Decision Making.
• Planning and Organization.
• Time Management.
• Attention to Detail.
• Creativity, Accuracy, Delegation, Initiative, Integrity and Adaptability.
• Teamwork, Staffing, and Supervising.
• Process Improvement.
• Inventory Control & Supply Management.
• Proficiency in Microsoft Office.
• Very Good in English Language (Writing & Reading) .

Qualifications: A bachelor degree or equivalent.

Experience: 1 to 3 years

Employment Type: Permanent Job, Full Time

Role Category: Office Manager

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